Fraser & Co Merged with Lock8 Estates

Frequently asked questions

Question: Would the terms of service remain the same? 

Answer: By merging their resources and expertise, Fraser & Co Colindale (Lock8 Estates) will undoubtedly be able to maintain their existing service and further enhance it. The merged entity will be better equipped to provide a wider range of services, improved technology, and more comprehensive customer support, resulting in an overall better experience for their customers.

Question: Would point of contact/email remain the same?

Answer: Yes

Question: Would you still be operating the local office?

Answer: Yes

Question: Would I still be receiving rent from Lock8 or would it be Fraser and Co?

Answer: Rents will be come through Lock8 but via our bespoke property management and accounts software.

Question: What more, in services, can I as a Landlord expect from this merger?

Answer: Fraser & Co's merger with Lock8 Estates is poised to offer significant benefits to the latter, particularly in areas such as customer relationship management (CRM) software, customer support, and communication channels. With the integration of Reapit software, Fraser & Co can help Lock8 Estates enhance their customer experience and relationship management strategies. This CRM system, which is widely regarded as one of the best in the industry, is designed to streamline customer interactions, increase efficiency, and enhance customer satisfaction. Moreover, Fraser & Co can offer Lock8 Estates access to an extensive database, providing valuable insights into customer behaviour and preferences. This, coupled with the expertise and support of Fraser & Co's other four London-based offices and over 50 staff, can give Lock8 Estates the ability to tailor their services more effectively, better understand their customers' needs and ultimately, offer a more personalized service. In addition to these features, the merged entity will also provide 24/7 access to customer portal support, ensuring that customers can access the assistance they need at any time. The WhatsApp business communication channel will also help Lock8 Estates provide swift and effective communication to their customers, further enhancing the overall customer experience. Overall, the merger of Fraser & Co and Lock8 Estates has the potential to create a formidable estate agency with a broad range of resources, expertise, and experience, allowing the combined entity to offer an even higher standard of service to their customers.

About Our Colindale Office 

Welcome to our Colindale Estate Agency, your one-stop shop for all things property in the trendy neighbourhood of Colindale.

We're a bunch of local experts who know the area like the back of our hands. We've been in the game for a while, and we know all the ins and outs of Colindale's real estate market.
If you're looking to buy, sell, rent, or simply spy on your neighbour's new kitchen renovation, we've got you covered. Our team of seasoned professionals are here to make the process as smooth and stress-free as possible.

Looking for something a little out of the ordinary? Colindale has plenty to offer, from charming Edwardian houses to sleek new builds. We'll help you find your dream home, whether it's a spacious family home with a big garden or a cosy studio for you and your cat.

We know that buying or selling a property can be a daunting experience, so we've added a healthy dose of humour to the mix to take the edge off. So, whether you're looking for your first home or you're a seasoned property pro, we're here to guide you every step of the way with a smile on our face.

Get in touch today and let's get the ball rolling. Your dream home in Colindale is just around the corner!