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Testimonials

  • fraser

    The team at Fraser & co were very helpful throughout my rental move. Great service from Jack Townsend in particular, who provided excellent customer service, was quick to respond to all communications and went above and beyond to meeting all my annoying (!) requests. He and the team got the job done. Great team, great service. Thanks!

    By Shamal Thakar
  • fraser

    I've been using Fraser & Co's services for around 10 years now. Consistently high level of service from a business and team that clearly know what they're doing. In recent times Charlotte, Daniel, Jack, Aimee, Marissa, Jessica and Martha have all stepped in at various times to maintain the seamlessly smooth care of my rented out property. Thanks folks!

    By Chang Jinglu
  • fraser

    I recently bought an a apartment and dealt with George Ratcliffe who was very professional, always kept me updated and answered any questions I had even on days he was not working. I would highly recommend George and Fraser & Co to anybody who is looking to purchase a property. Thanks

    By Mohsen Ajir
  • fraser

    Great! Andrew Assaker is EXACTLY who you want to work with to make it happen. Goes the extra mile every time!

    By Mercury Pictures
  • fraser

    Very friendly staff especially Anna who was my property manager. She was always happy to assist me with any problems with a speedy solutions. Massive thank you to Anna and the team at Fraser!

    By H S
  • fraser

    Great experience with Dan at Fraser & Co. Could not have been more helpful - found a property that met our needs and was honest and available through every step of the process.

    By Tom R
  • fraser

    Nazim was extremely helpful whilst I was looking for a place to rent. He was great in answering all my questions and always with a friendly approachable manner. I would highly recommend Nazim to anyone in the future.

    By Lucy Howe
  • fraser

    Gemma & Georgia truly went above and beyond to ensure I could move into my apt within 3 days of viewing it! They were quick to respond to any message or email, draw up contracts, and negotiate with the landlord. I was able to view the apt, sign the contract, and move all within 3 days, which is tremendous - and all because of their speed and diligence to make it happen. I cannot thank them enough for the speed and quality with which they assisted with the transition. From the moment I called asking for flats in the building, Gemma quickly responded with options and times. They have been the most responsive agency I have ever interacted with and I highly recommend them for those in London. I asked for an unachievable date/time and they made it happen without question.

    By Audrey Arbeeny
  • fraser

    Fraser & Co have been great, the lettings agent Gemma was super helpful and communicative, showed us loads of flats that weren’t quite right and then found the absolute perfect flat for us. Gemma worked to align our expectations with the landlord’s which meant we could move forward. The property manager Martha had since also been very helpful since we moved in. Highly recommend Fraser & Co. - great experience :)

    By Pawo Czernin
  • fraser

    We received an outstanding support from Jack Townsend from Fraser. Jack was always professional, responsive and really understanding customer needs. He was able to discuss our requests with the landlord and he helped us during our move. Really good support and service! Thank you Jack!

    By Artur Smejlis
  • fraser

    Rumina the agents we were in contact with at Fraser & Co were extremely helpful and professional. She was incredibly responsive, even out of office hours, in order to facilitate the process as quickly and as easily as possible. She was very understanding in regards to all our requests / enquiries and happy to go above and beyond in order to make sure we were put at ease within the process.

    My wife is very happy with our new flat even though she wasn't sure in the beginning of the process! Defiantly recommending Fraser & Co And our special thanks goes to Rumina for all she done for us!

    By Omid Bourzo
  • fraser

    Nazim was great throughout the entire letting experience, ensuring all our requests were received by the landlord and ensured efficient communication even post confirmation and signing of our contract.

    By Paniz Mojahedi
  • fraser

    I contacted them for a mortgage broker advice and I was quickly contacted by one person who dealt perfectly with my requirements and analysis. Jessica was very respectful, kind and knowledgeable

    By Alex Vendet
  • fraser

    Daniel has helped me find a beautiful flat with the exact requirements that I wanted!! He has been an amazing professional and I really enjoyed working with him to find the perfect flat. The whole process was quick and the responsiveness was great. I highly recommend Fraser and Daniel in particular!!

    By Konstantina Kotta
  • fraser

    We rented a flat via Fraser for 6 years and I can recommend them as one of the few agency that have respect, empathy and care for tenants. I've had some horror experiences previously with some of the very large real estate agents so when we moved into this flat we were prepared for the worst. Fraser have been helpful in arranging repairs when things broke and have respected our rights as tenants. They are diligent in arranging various inspections/checks when these are due which also gives peace of mind. We are about to check out at the end of May so no feedback yet on the deposit experience but I'm optimistic common sense will prevail here.

    By MM
  • fraser

    Moving house is stressful, no one will say any different. You’re trying to juggle the end of one tenancy and the beginning of another, there is paperwork, checks and of course packing everything to move. I’m happy that we were with Fraser for the latest move and property we had (February 2021). Nazim was a pleasure to deal with and always made time to handle all the calls and questions we had which helped alleviate so many worries and made that side of the process as painless and as smooth as possible. I would happily recommend them and hope to use them again in the future should we be renting or buying again in the future.

    By Cero Mercer
  • fraser

    I had the privilege to have Nazim Udidin assisting me with my flat search. Nazim was extremely professional and happy to answer all of my requests and questions . I am very please with the service I was given and would definitely recommend it.

    By Sivan Lavi
  • fraser

    It was me and my friend’s first time renting a property and throughout the tenancy, the team were very helpful and understanding. A big thank you to Anna and Jack, who took the time and energy to make sure the little hiccups were resolved! :)

    By Bodrul Islam
  • fraser

    Fully recommendable agency in great areas. The service provided by the agent was very professional and kind. He helped a lot to find the proper property.

    By Sergio Gonzalez
  • fraser

    I had a fantastic experience with these chaps. Daniel Green in particular was an absolute delight to work with. I have every intention of working with them again in the future, you should too.

    By H
  • fraser

    Had a great experience securing a rental property with Jack. He was super knowledgeable, responsive and happy to help wherever he can. Made the process streamline and stress free. Thanks for the fantastic customer service Jack!

    By Adam Reyland
  • fraser

    Andrew Assaker did an excellent job for me on a sale that completed last week. He was tenacious, tactful, and a pleasure to deal with, and I felt he was always on my side (which I cannot say for all agents). Nothing was too much trouble, and he went beyond the call of duty on a number of occasions. I am quite demanding, but he lived up to expectations. I would have no hesitation in recommending him.

    By Nicholas Jacob
  • fraser

    Thanks Rumina for your help with my move and your quick responses to all my questions. I thought that went very smooth and straight forward, so it made moving less stressful. Also very pleased with Fraser & Co procedures, very good system put in place. Thanks!

    By Cristina Popa
  • fraser

    Everyone I have spoken to at Fraser & Co has been extremely helpful and kind. I felt the process of moving in, was made easy for me. Full transparency was communicated on all accounts and I feel continually supported. I've just moved in to my new flat and love it! Thank you especially to Daniel as well as the team :)

    By Mariam B
  • fraser

    Jack provided us with an excellent service! He was understanding and sensitive to our own needs, and found us a property which we are very comfortable and happy with. He supported us from the very start of our search right up until we collected the keys to move in. A big thank you to Jack! Steven and Lyda

    By Lyda Rodriguez
  • fraser

    Katie Mackay - highly responsive , helpful and a pleasure to speak to, have been dealing with an issue for one of the properties she manages and she could not be more helpful and understanding ! Highly recommend her !

    By Alice Moore
  • fraser

    Daniel assisted my daughter with the recent apartment move with his company Fraser & Co. He has been exemplary in his services every step of the way - always available, extremely expeditious in responding to any questions, and polite and courteous whilst explaining things most concisely and to the point. Backed up by his excellent support team of Jessica and Jack I cannot recommend them highly enough for anyone considering using their services. An absolute credit to their company.

    By Stephen Godden
  • fraser

    We worked with directly with Rumina Aktar to secure our new 2 bedroom house. In the past 7 years I've lived in London, I can honestly say that this is the first time that I've had a seamless process from start to finish. Not only was she super knowledgeable, responsive and understanding, but she went out of her way to navigate some somewhat tricky requirements. Would absolutely recommend!

    By Ammar Nova
  • fraser

    This company is very professional, my agent Fabian was very helpful throughout my moving. He guided me step by step with every detail about the property.

    By Mohammed Ahmed
  • fraser

    Dear Robert,

    I am a landlord for a property that is rented out and managed by Frasers Paddington (312 Westcliffe Apartments) the property has been rented by Frasers since around 2014.

    I wanted to send you some feedback for one of your members of staff.

    Elvis Balic has been the estate agent who has marketed our property since we decided to rent the property out.

    On all the occasions I have had any communications with Elvis he has always been highly professional, diligent and extremely efficient. On receiving any form of communication from myself, he always responds almost immediately and has always provided me with a well thought out discussion about prospective tenants in a mature sensible manner.

    I have to say that Elvis is an invaluable asset to the Frasers team. If you have any client recommended awards you give on behalf of your company to your staff, I would like Elvis to be nominated for such an award.

    Take care,

    Suni

    By Dr Suni Halder
  • fraser

    Daniel has been extremely helpful in sorting out my move during uncertain times. From viewing to move in within 4 days! Thank you again! Would definitely recommend Daniel Thanks

    By Usman Saleem
  • fraser

    Certainly the best letting agency ever, Elvis is a star, he has been following up very closely, responding to my questions in a very professional way, he replies in weekends, holidays, and giving his maximum support. Rey made sure that we got everything we need before asking. I really can't thank them enough, specially Elvis, definitely recommending them to everyone I know.

    By Nada Jamma
  • fraser

    Fraser and Co recently helped with moving to a new flat, so far service has been helpful and professional. The letting agent, Daniel Green, was friendly and answered all my questions. So far the property managers have been good too, and fix any problems when necessary.

    By William Fay
  • fraser

    I am been working with Fraser & Co for several years and Daniel Green has been the person taking care of me. He keeps me updated, follows-up and the overall service has been exceptional. Thank you Daniel and the team at Frasers.

    By Sharlyn Stafford
  • fraser

    We really enjoy our stay in the property managed by Fraser & Co for one year and three months. We have the most wonderful memories in Netley street, and we will never forget that. We know we couldn't have these memories without the support from the Fraser & Co and the landlord. Thank you very much. And we especially want to say thank you to Daniel Green from the Residential Sales & Letting Team, Lottie Brown, Martha Powley and Max West from the property management team.

    We wish you all the best.

    By Junkai Liu
  • fraser

    We had a great experience with Fraser and Co. My partner and I are in the midst of buying our first property and it happened to be in the midst of one of the craziest times ever, nonetheless we have managed to find our ideal home. Thank you very much to George Ratcliffe who went above and beyond and was very helpful, professional and gave us very honest advice which helped us make an informed decision.

    Thanks once again George and the team at Fraser and Co.

    Regards,
    Susan and John

    By John Abraham
  • fraser

    Has been a long journey in purchasing, and Jordan Horne has been great through the entire process. Always responsive to the many requests and provided us with regular updates throughout the entire journey. Would definitely have Jordan help us with our next purchase in the future!

    By James P
  • fraser

    Jack Townsend is an excellent property agent, a real deal maker who always works hard to find the best match between the needs of landlords & tenants. He is reliable, responsive & efficient at his work.

    By Losa Mak
  • fraser

    Been on a rollercoaster! Jordan Horne from Fraser & Co listened to what I needed (I was demanding!) found somewhere, negotiated brilliantly with developers and me and we were all set. Then my circumstances changed and gutted I had to withdraw. Jordan was super helpful and brought everything back which must have been tough bearing in mind what I'd needed and he'd secured. I will happily go back and buy my next place with Fraser & Co and Jordan, thank you to him, his boss and the developers. Next time!

    By Simon Minty
  • fraser

    I enjoyed working with letting agent Daniel. He helped me so much with my first let in UK, without his advising letting process would be more complicated to me.

    By Yury Meshin
  • fraser

    Andrew Assaker was extremely helpful in guiding us throughout the process of purchasing our property in London, despite the coronavirus pandemic. We greatly appreciated both his professional and efficiency.

    By A G
  • fraser

    I just sold my flat on Marylebone Road via Frasers and Andrew Asaker from the team went above and beyond expectations. He sold my flat for above market value considering the epidemic situation, and doing so when 2 other agents before him couldnt manage to sell the property. I'll definitely be repurchasing a property with Frasers again and cant be grateful enough for their excellent services. Thanks again Andrew! -Sager

    By Falcon Marcelo
  • fraser

    Thank you so much my dear!! I'm so thrilled!!!Thank you very much for looking after me this whole time, you're a gem! I will miss you! We must get that coffee next time I'm in London! All the very best to you and your family and team always!!!!

    Leslie

    By Leslie Belicha
  • fraser

    Dear Francesca,

    Please convey by thanks to Elvis who has been first class in his handling of this transition, as he always is!

    Also, thanks for the Fraser advice on CGT. This will definitely affect me and I will follow up immediately to assess my position.

    By Andrew R Brown
  • fraser

    Dear Nazim,

    I just wanted to provide some feedback with regards to Luke Malik who recently sorted my move to 30 Amersham House.

    From start to finish Luke provided an exemplary service. Luke was very informative when initially showing me around the property and from that point on provided swift and detailed responses to all of my queries. Luke I feel really did go the extra mile and was always available to speak to and went above the ‘call of duty’ in getting everything over the line.

    I would 100% recommend Fraser & Co. as a result of Luke’s service.

    By Tom Moszczynski
  • fraser

    Dear Toni,

    We completed on the sale of 26 Thomas Tower yesterday and I just wanted to write and thank you and the team for all your hard work in managing the property over the last seven years. I have always found everyone I have dealt with at Frasers to be very pleasant and efficient, and I would particularly like to mention Vikki Ogilvie in this regard.

    Unless we win the lottery, I think this is the end of our landlord days but it has been an enjoyable and rewarding experience, due in large part to the efforts of your team.

    By Judy McWhinney
  • fraser

    Dear Nazim,

    I wanted to record my thanks for the excellent service which I have received on both occasions when I have used your firm. The first was for a letting where you and our colleagues avoided me having any void whatsoever and the second was for the sale of my apartment which had been with another agent for some months with no result whatsoever. You were able to achieve the price which I was looking for and very quickly. I am very grateful and have enjoyed dealing with you and your colleagues and look forward to doing so again.

    By Nigel Rowe
  • fraser

    Gemma was great, she was always responsive and attentive. The agency has been great so far too, all queries are addressed in time.

    By Silvana Antidormi
  • fraser

    We have rented an apartment through Fraser & Co. City of London Estate agents and it has been a pleasure to deal with them since - Gemma Hyland was very helpful. We have been very pleased with their professional service. They are really quick in response to any questions or issues. Great attitude and always friendly. Would highly recommend them.

    By London Bridge Apartments
  • fraser

    We first met Max and Gemma of Fraser & Co’s lettings department on site. They were professional, knowledgeable and personable. We did not hesitate to use them as our agents, and they have shown us that we made the right choice. They are quick to respond with any issues. We would not hesitate to recommend them.

    By Anonymous
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